Acura of Glendale FAQs - Your Professional Acura Dealership
Acura of Glendale – General Dealership FAQs
Explore clear, helpful answers to frequently asked questions about our dealership, vehicle inventory, service department, and financing options. This FAQ page is designed to assist drivers throughout Glendale, CA and nearby communities including Burbank, Pasadena, Los Angeles, and Arcadia.
Whether you’re shopping for a new Acura, considering a pre-owned vehicle, scheduling certified Acura service, or reviewing lease and finance options, the team at Acura of Glendale is here to make your experience smooth and informative.
- Sales & Inventory: New Acura models, pre-owned vehicles, availability, and test drives.
- Service & Parts: Maintenance, repairs, diagnostics, and genuine Acura parts.
- Financing: Leasing, loans, monthly payments, and trade-in support.
If you don’t see your question answered below, please contact us and our team will be happy to help.
Q: What types of vehicles does Acura of Glendale sell?
We offer a full lineup of new Acura vehicles along with a diverse selection of pre-owned cars, SUVs, and luxury models. From sporty sedans to refined SUVs, our inventory is designed to meet a wide range of driving needs and preferences.
Our selection is updated regularly, giving you access to the latest Acura models as well as high-quality used and certified pre-owned options.
If you’re searching for a specific Acura model or trim, our team can assist with locating or ordering the right vehicle.
Q: Do you offer test drives for new and used Acura vehicles?
Yes. Test drives are available for both new Acura models and pre-owned vehicles. Appointments are recommended to ensure availability, though walk-ins are welcome based on inventory.
- Walk-ins: Subject to vehicle availability
- Appointments: Ideal for reserved time and specific models
Easily book your test drive today through our online scheduler.
Q: Do you sell used vehicles that aren’t Acura models?
Yes. Our pre-owned inventory includes a variety of makes and models beyond Acura, all inspected for quality, safety, and reliability.
If you’re looking for something specific, our team can help source vehicles through our regional dealer network serving Glendale and the greater Los Angeles area.
- Multi-brand selection: Cars, SUVs, and luxury vehicles
- Acura Certified Pre-Owned: Thoroughly inspected with added warranty protection
Q: Can I trade in my current vehicle?
Yes. Acura of Glendale accepts trade-ins on most makes and models. Your vehicle’s value can be applied toward a new or pre-owned purchase.
Begin with our online trade-in estimator, then visit us for a final in-person appraisal.
- No-obligation appraisals: Online or in-store
- Competitive offers: Based on market demand and condition
If you have an existing loan, our finance team will help manage the payoff process.
Q: What warranties come with a new Acura?
New Acura vehicles include comprehensive factory-backed warranty coverage for added peace of mind. There's a 4-year/50,000-mile bumper-to-bumper limited warranty, as well as a more comprehensive 6-year/70,000-mile Powertrain Warranty.
- Basic Warranty: 4-year/50,000-mile
- Powertrain Warranty: 6-year/70,000-mile
- Roadside Assistance: Included with new Acura vehicles
Q: What are your Sales and Service hours?
Sales and Service hours vary by department. Sales hours are Monday-Saturday 9:00am - 8:00pm, and Sunday 12:00pm - 6:00pm, while Service hours are Monday-Friday 7:30am - 6:00pm, Saturday 8:30am - 5:00pm, and is closed on Sunday.
For the most accurate and up-to-date hours, please contact our dealership directly.
Q: What payment methods do you accept?
We accept a variety of payment options for vehicle purchases, service visits, and deposits. Our team will gladly review available methods with you.
Financing arrangements and online payment options may also be available.
Q: What is your return or exchange policy?
Vehicle purchases in California are generally final. However, if concerns arise, we encourage you to contact us so we can explore potential solutions.
We stand behind our service work and are committed to addressing any post-service concerns promptly.
Q: Do you offer military or college graduate incentives?
Yes. Acura frequently offers special programs for eligible military members and recent college graduates.
Contact Acura of Glendale for current program details and eligibility requirements.
Q: How do I schedule service at Acura of Glendale?
You can schedule service online or by contacting our service department directly.
- Online scheduling: Quick and convenient
- Phone scheduling: Speak with a service advisor at (818)-369-3360.
Q: How long does service usually take?
Service time depends on the type of work being performed. Our advisors will provide an estimated completion time upon check-in.
- Maintenance services: Often completed same day
- Repairs: May vary based on diagnostics and parts availability
Q: Do you offer auto financing and lease options?
Yes! We provide Acura finance and lease options designed for a wide range of budgets and driving needs. Get a head start on the pre-approval process from home by filling out our secure online finance application.
Explore trusted auto financing options, as well as customizable lease terms to craft the perfect deal for you at Acura of Glendale.
Q: Do you work with all credit types?
Yes. Our finance team partners with multiple lenders to assist buyers with a wide range of credit backgrounds.
- Flexible financing: Lease and loan options
- Personalized guidance: Based on your budget and goals
Q: What sets Acura of Glendale apart?
We focus on transparency, professionalism, and customer satisfaction for drivers throughout Glendale and the surrounding Los Angeles area. And we have a committed sales team to help you and your family find the perfect vehicle to complement your lifestyle.
- Acura-certified professionals: Sales and service expertise
- Customer-first approach: Clear pricing and communication
- Local commitment: Proudly serving the Glendale community
We look forward to welcoming you to Acura of Glendale.